About the World Airport Awards
The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
|2||Incheon Intl Airport||2|
|4||Tokyo Intl Haneda||5|
|5||Hong Kong Intl Airport||4|
|9||Kansai Intl Airport||12|
|10||Doha Hamad Airport||22|
|11||Narita Intl Airport||14|
|16||Beijing Capital Airport||10|
|20||Taiwan Taoyuan Airport||17|
|22||Cape Town Airport||26|
|24||Kuala Lumpur Airport||19|
|33||Paris CDG Airport||48|
|37||San Francisco Airport||36|
|38||Abu Dhabi Airport||29|
|41||London City Airport||32|
|42||Gimpo Intl Airport||41|
|46||Bogota El Dorado||94|
|52||Haikou Meilan Airport||53|
|55||Gold Coast Airport||42|
|59||New York JFK Airport||60|
|60||Athens Intl Airport||55|
|62||Quito Intl Airport||105|
|64||Mumbai Intl Airport||141|
|66||Delhi Intl Airport||58|
|71||Houston George Bush||101|
|72||Keflavik Intl Airport||67|
|76||Budapest Intl Airport||69|
|81||Sanya Phoenix Airport||83|
|82||Hanoi Noi Bai Airport||218|
|88||Montréal Intl Airport||87|
|91||Los Angeles Airport||98|
|92||Malta Intl Airport||97|
|94||Muscat Intl Airport||77|
|96||Geneva Intl Airport||95|
|97||Boston Logan Airport||88|
|100||Kazan Intl Airport||103|
|455 more ratings|
Results may only be reproduced with prior agreement of Skytrax
1. SINGAPORE CHANGI AIRPORT
Singapore Changi Airport connects customers to over 200 destinations worldwide, with 5000 arrivals and departures a week by 80 international airlines.
Mr Lee Seow Hiang, CEO of Changi Airport Group
2. INCHEON INT’L AIRPORT
Incheon International Airport is the largest airport in South Korea and one of the busiest airports in the world. It is a former winner of the Airport of the Year title at the World Airport Awards.
3. MUNICH AIRPORT
Munich Airport is the second busiest airport in Germany and the secondary hub for Lufthansa German Airlines. Munich Airport has connections to destinations all over the world, but much more besides. With over 150 retail stores and some 50 places where you can eat and drink, it’s like a city center, offering travelers and visitors plenty to see and do.
4. TOKYO INT’L AIRPORT HANEDA
Boasting both domestic and international terminals, Tokyo International Airport Haneda plays a very important role in furthering Japan’s development as a tourism-oriented nation
5. HONG KONG INT’L AIRPORT
Hong Kong International Airport serves over 100 airlines operating flights to about 180 locations worldwide, including 44 destinations on the Chinese Mainland. It is a former, multiple winner of the Airport of the Year title at the World Airport Awards.
6. CENTRAL JAPAN INTERNATIONAL AIRPORT
In 2014, 9.8 million passengers travelled through Central Japan International Airport in Nagoya, better known as Centrair. The airport has a large domestic traffic percentage, with a number of regional routes operated to Asiana cities such as Bangkok and Singapore. Longer haul routes include Helsinki, Frankfurt, Honolulu and Detroit.
7. ZURICH AIRPORT
Zürich Airport is the largest international airport of Switzerland and is the principal hub for Swiss International Air Lines.
8. LONDON HEATHROW AIRPORT
London Heathrow Airport is the busiest airport in the UK and busiest airport in Europe by passenger traffic, and having been world’s busiest airport for international passengers, it has recently lost this title to Dubai Airport.
9. KANSAI INTERNATIONAL AIRPORT
Kansai International Airport, opened in September 1994, is an international airport located on an artificial island in the middle of Osaka Bay. The airport serves as an international hub for ANA, Japan Airlines and for Peach, the first international low-cost carrier in Japan.
10. HAMAD INTERNATIONAL AIRPORT DOHA
Hamad International Airport is the international airport for Doha, capital city of Qatar. The existing terminal can accommodate up to 30 million passengers annually, and has been described as the most architecturally significant terminal complex in the world, as well as being the most luxurious.