The World’s Top 100 Airports – 2016

The World's Top 100 Airports - 2016

About the World Airport Awards

The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.

 2015 Rating
1 Singapore Changi 1
2 Incheon Intl Airport 2
3 Munich Airport 3
4 Tokyo Intl Haneda 5
5 Hong Kong Intl Airport 4
6 Centrair Airport 7
7 Zurich Airport 6
8 London Heathrow 8
9 Kansai Intl Airport 12
10 Doha Hamad Airport 22
11 Narita Intl Airport 14
12 Frankfurt Airport 13
13 Amsterdam Schiphol 9
14 Vancouver Airport 11
15 Helsinki Airport 18
16 Beijing Capital Airport 10
17 Brisbane Airport 20
18 Copenhagen Airport 16
19 Cologne/Bonn Airport 23
20 Taiwan Taoyuan Airport 17
21 Auckland Airport 15
22 Cape Town Airport 26
23 Sydney Airport 21
24 Kuala Lumpur Airport 19
25 Melbourne Airport 25
26 Dubai Airport 39
27 Barcelona Airport 37
28 Denver Airport 33
29 Vienna Airport 38
30 Johannesburg Intl 24
31 Madrid-Barajas Airport 27
32 Cincinnati/Kentucky 30
33 Paris CDG Airport 48
34 Shanghai Hongqiao 31
35 Durban Airport 28
36 Bangkok Suvarnabhumi 47
37 San Francisco Airport 36
38 Abu Dhabi Airport 29
39 Dusseldorf Airport 34
40 Hamburg Airport 45
41 London City Airport 32
42 Gimpo Intl Airport 41
43 Hartsfield-Jackson 44
44 Toronto Pearson 43
45 Gatwick Airport 40
46 Bogota El Dorado 94
47 Bahrain Airport 46
48 Xi’an Airport 74
49 Lima Airport 35
50 Chengdu Airport 50
51 Christchurch Airport 76
52 Haikou Meilan Airport 53
53 Moscow Domodedovo 51
54 Seattle-Tacoma 54
55 Gold Coast Airport 42
56 Oslo Airport 49
57 Lisbon Airport 52
58 Dallas/Fort Worth 62
59 New York JFK Airport 60
60 Athens Intl Airport 55
61 Halifax Stanfield 56
62 Quito Intl Airport 105
63 JakartaIntl Airport 57
64 Mumbai Intl Airport 141
65 Guayaquil Airport 59
66 Delhi Intl Airport 58
67 Stockholm Arlanda 61
68 Hyderabad Airport 70
69 Adelaide Airport 63
70 Porto Airport 65
71 Houston George Bush 101
72 Keflavik Intl Airport 67
73 Perth Airport 75
74 Bengaluru Airport 64
75 Minneapolis-St Paul 86
76 Budapest Intl Airport 69
77 Shenzhen Airport 72
78 Moscow Sheremetyevo 84
79 Billund Airport 68
80 Dublin Airport 81
81 Sanya Phoenix Airport 83
82 Hanoi Noi Bai Airport 218
83 Brussels Airport 78
84 Nice Airport 79
85 Guangzhou Airport 66
86 Panama Tocumen 89
87 Birmingham Airport 82
88 Montréal Intl Airport 87
89 Detroit Airport 96
90 Manchester Airport 80
91 Los Angeles Airport 98
92 Malta Intl Airport 97
93 Prague Airport 85
94 Muscat Intl Airport 77
95 Stansted Airport 73
96 Geneva Intl Airport 95
97 Boston Logan Airport 88
98 Fukuoka Airport 93
99 Luxembourg Airport 91
100 Kazan Intl Airport 103
455 more ratings

Results may only be reproduced with prior agreement of Skytrax

The world’s Top 10 Airports of 2016, which were nominated by airline customers from across the world during the survey period.

The World Airport Awards are the most prestigious accolades for the airport industry, and a global benchmark of airport excellence widely known as the Passengers Choice Awards.

1. SINGAPORE CHANGI AIRPORT

Singapore Changi Airport connects customers to over 200 destinations worldwide, with 5000 arrivals and departures a week by 80 international airlines.

Mr Lee Seow Hiang, CEO of Changi Airport Group
“To be named the World’s Best Airport by Skytrax for the fourth year running is a significant achievement for Changi Airport and a clear affirmation that we continue to hit the right notes in our pursuit of service excellence. We do not take this recognition for granted; it is the extraordinary effort and commitment of the entire airport community that drives Changi’s success. We thank our passengers and partners alike for their continued support and confidence in us.”

2. INCHEON INT’L AIRPORT

Incheon International Airport is the largest airport in South Korea and one of the busiest airports in the world. It is a former winner of the Airport of the Year title at the World Airport Awards.

3. MUNICH AIRPORT

Munich Airport is the second busiest airport in Germany and the secondary hub for Lufthansa German Airlines. Munich Airport has connections to destinations all over the world, but much more besides. With over 150 retail stores and some 50 places where you can eat and drink, it’s like a city center, offering travelers and visitors plenty to see and do.

4. TOKYO INT’L AIRPORT HANEDA

Boasting both domestic and international terminals, Tokyo International Airport Haneda plays a very important role in furthering Japan’s development as a tourism-oriented nation

5. HONG KONG INT’L AIRPORT

Hong Kong International Airport serves over 100 airlines operating flights to about 180 locations worldwide, including 44 destinations on the Chinese Mainland. It is a former, multiple winner of the Airport of the Year title at the World Airport Awards.

6. CENTRAL JAPAN INTERNATIONAL AIRPORT

In 2014,  9.8 million passengers travelled through Central Japan International Airport in Nagoya, better known as Centrair. The airport has a large domestic traffic percentage, with a number of regional routes operated to Asiana cities such as Bangkok and Singapore. Longer haul routes include Helsinki, Frankfurt, Honolulu and Detroit.

7. ZURICH AIRPORT

Zürich Airport is the largest international airport of Switzerland and is the principal hub for Swiss International Air Lines.

8. LONDON HEATHROW AIRPORT

London Heathrow Airport is the busiest airport in the UK and busiest airport in Europe by passenger traffic, and having been world’s busiest airport for international passengers, it has recently lost this title to Dubai Airport.

9. KANSAI INTERNATIONAL AIRPORT

Kansai International Airport, opened in September 1994, is an international airport located on an artificial island in the middle of Osaka Bay. The airport serves as an international hub for ANA, Japan Airlines and for Peach, the first international low-cost carrier in Japan.

10. HAMAD INTERNATIONAL AIRPORT DOHA

Hamad International Airport is the international airport for Doha, capital city of Qatar. The existing terminal can accommodate up to 30 million passengers annually, and has been described as the most architecturally significant terminal complex in the world, as well as being the most luxurious.

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