Civil Service Rwanda

Ministry of Public Service and Labour
The role of Ministry of Public Service and Labour is to supply the Rwandan Administration with efficient organization and human resource structures to fit the objectives of finest public services deliveries at the best possible costs.
The ministry creates a fair working environments based on international standards of health, social security, favorable to jobs creation, promotion and to labour market development.

The Public Service Commission
The Public Service Commission (PSC) is a national body provided by the Constitution of the Republic of Rwanda which governs the organization, functioning and administration of the public service.
Law N° 22/2002 OF 09/07/ 2002 (General Statutes for Rwanda Public Service)
This is the law that governs the Rwandan public service.

Composition of Civil Service
Composition of the Civil Service as of June 30, 2011
After the re-election of H.E Paul Kagame as the President of the Republic of Rwanda, he maintained the same Cabinet team that was in place before elections. Until the reshuffle of May 6, 2011 he appointed a Cabinet composed of 21 Ministers and 4 Ministers of State. On 10th May, 2011, H.E. President Paul KAGAME appointed another Minsister of State in charge of Transport in the Ministry of Infrastructure a post that did not exist before, thus making a total of 25 Cabinet Members.
Source: (Government annual report July 2010 – June 2011)

Functions of Civil Servants  

  • Ensuring compliance with laws and regulations while looking after the smooth running of the Government machinery within civil service.
  • Initiating management policies for the different Government departments.
  • Working out management norms and procedures to be followed in the various areas of civil service.
  • Carrying out supervision and control of Government human resource management, including control of the quality of services offered to the public.
  • Carrying out training, education and information for the benefit of the population in its development activities.
  • Setting up policies and programmes relating to the various sectors of the national development.

Civil service is summarised as below;

Challenges facing civil service Rwanda

  • Limited skills and high turnover of staff despite incentive schemes
  • A high degree of resistance to change and fear of the unknown
  • Entrenching democracy and the rule of law in a post-genocide context.
  • Retaining the most qualified people despite attractive employment in both the private sector and international NGOs.
  • Inadequate financial resources.
  • Low salaries paid to civil servants which contribute to low motivation
  • Inadequate capacities for strategic planning, policy and implementation due to top down structures.
  • Lack of framework for managing government donor relations in capacity building
  • Corruption and bureaucracy allegations in different government departments affect the level of service delivery

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