Challenges facing civil service Rwanda

  • Limited skills and high turnover of staff despite incentive schemes
  • A high degree of resistance to change and fear of the unknown
  • Entrenching democracy and the rule of law in a post-genocide context.
  • Retaining the most qualified people despite attractive employment in both the private sector and international NGOs.
  • Inadequate financial resources.
  • Low salaries paid to civil servants which contribute to low motivation
  • Inadequate capacities for strategic planning, policy and implementation due to top down structures.
  • Lack of framework for managing government donor relations in capacity building
  • Corruption and bureaucracy allegations in different government departments affect the level of service delivery


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